RE: Systemtap support for v1.3 on RHEL5

["Rob Donovan" <rob at proivrc dot com>]

> -----Original Message-----
> From: Adrien Kunysz [mailto:adrien@kunysz.be]
> Sent: 01 December 2010 10:20
> To: Rob Donovan
> Cc: systemtap@sourceware.org
> Subject: Re: Systemtap support for v1.3 on RHEL5
> 
> On Wed, Dec 01, 2010 at 09:52:31AM -0000, Rob Donovan wrote:
> > > > Just wanted to know, is the current release (ie v 1.3) supported
> > > > on RHEL5?
> > >
> > > I use version 1.3 on RHEL 5.4 and 5.5. Simply install the matching
> > > kernel-debug-info RPMs and compile systemtap from the tarball.
> >
> > I have already installed and used it, without problems, but what I'm
> > kind of after is if its 'supported'.
> 
> As far as Red Hat Support is concerned, it's only supported if it comes
> from Red Hat Network or the official ISO (debuginfos are an interesting
> exception but it's been included in RHN starting from RHEL6). If you
> build it from the tarball or the git repo, it's not supported by Red
> Hat Support but in my experience, the SystemTap team will help you with
> problems you may encounter (just be aware there is not contractual
> obligation from either side when you go that way).
> 
> The details are a bit more complicated but that's the idea.
> The support policies are available from
> https://access.redhat.com/support/offerings/production/soc.html
> 
> I think the situation you describe falls under "Community projects upon
> which enterprise releases are based" in the "Do not support"
> section. If you are unsure about these things, I would suggest asking
> your support representative :)
> 
> I work at Red Hat Support but I am writing this from home and do not
> have access to RHN right now, so not able to check support status of
> specific versions.
> 
> Hope this helps.

Ok, thanks for the info.

Rob.