Re: Fatal error while trying to install HP NPS application which uses cygwin - ** fatal error - couldn't allocate heap, Win32 error 487,

[Marco Atzeri <marco dot atzeri at gmail dot com>]

On 10/09/2015 19:46, Vivek Kashyap wrote:
> Hello Team
>
> I am trying to install HP Network Performance Server (NPS) v10.00 on
> windows 2008 R2 enterprise OS with SP1,As part of installation it uses
> cygwin to configure some of components
> "** fatal error - couldn't allocate heap, Win32 error 487, " Details below -
>
> We have tried rebooting the server, reinstalling application and
> stopping antivirus and backup services but it didnt help
>
> Can you please help in fixing this issue

 as HP seems to have built this installer, have you asked them ?

General notes:

- the cygwin version seems based on 1.7.9 from 2011, so a bit old, plus 
it is a 32bit version that of course has fork limitation compared to the 
64 bit version, while the system is a 64bit one.

- never a good idea to have to have path with space witch cygwin
  D:\Program Files (x86)\HP\HP BTO Software

I would try: call HP as they should solve the issue.

In alternative, but I wonder why an installation
require the gcc compiler and make.

1) install in a directory path without space
2) Update the cygwin package installed to a recent one

also possible replace the package with a 64bit version.

Regards
Marco




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